![]() When I inquired about promotionals, the employee was not knowledgeable although kind, polite, and very apologetic. I was not to happy when obtaining my player's card When asked for promotions, I was not informed of promotionals nor given any type of promotion as a first time visitor or a welcome to the casino. I enjoyed the displays and set up of the entire casino the smoking sections were placed at both ends of the casino in a fairly well ventilated room with machines (a bit chilly with the windows open during the winter season) but overall pretty neat. I even noticed that the employees were of all ages and race, they were for the most part informational and went the extra mile to seek help from other employees to help accommodate visit. The employees was very friendly and helpful. The displays was great music was average. The Rocksino in Ohio is a huge and beautiful casino that I would recommend to anyone the atmosphere was inviting and exciting upon entering. ![]()
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